Experience

SQA Engineer Lead
Arrow International, Chicago, IL
Jan 2025 – Jan 2026

• Led test efforts for class 2 gaming E-Tab software and hardware.

• Assisted the QA director in establishing new Chicago studio QA department. Jan 2025 – Jan 2026

• Created QA processes which include improved communication efforts between Las Vegas, Cleveland and India studios.

• Launched new test suites and Jira projects for company to utilize.

QA Manager
Level Ex / Snke OS (A Brainlab Company) Chicago, IL
May 2022 – Nov 2024

• Hired and expanded the QA team.

• Managed outsource QA groups.

• Management of Confluence, Jira, TestRail databases.

• Assisted in creating and implementing new QA processes and a new release management process.

• Jira workflow creation and management.

• Ensured smooth transition of daily duties within the QA department during company re-organization to Snke OS.

QA Client Project Lead
Level Ex, Chicago, IL
Feb 2021 – May 2022

• Led QA efforts on client-based projects and other internal IP tech on mobile, browser, VR and XR platforms.

• Managed outsource QA groups.

• Tested case/suite creation, fine tuning and executing.

• Involved with interviewing, hiring and onboarding of QA analysts.

Quality Assurance Lead
NetherRealm Studios, Chicago, IL
Feb 2014 – Feb 2021

  • Led up to 25 testers on console-based projects.

  • Trained new QA staff, focusing on their strengths to target specific areas of the game.

  • Managed Confluence and Jira database daily.

  • Collaborated with and assisted the publishing QA team at WB Games Montreal and outsource QA.

  • Created, managed and signed off on test suite creation in TestRail.

  • Managed test schedule as projects progressed, coordinating with production on the project schedule.

Quality Assurance Lead
Wargaming West, Chicago, IL
May 2013 – Feb 2014

  • Hired, trained and led a QA team of 32 testers

  • Performed thorough server stress tests on external remote multi-cluster servers and on Microsoft purchase servers

  • Upheld Microsoft XR requirements in accordance with guidelines set by Microsoft

  • Created test cases in TestRail

  • Assigned Certification test cases for completion

ADDITIONAL EXPERIENCE

Full-time Caretaker - Cicero, IL
Jan 2026 – May 2026

Quality Assurance Analyst 09/2010 – 05/2013, 10/2010 – 03/2012

NetherRealm Studios – Chicago, IL

Quality Assurance Analyst 03/2010 – 09/2010, 03/2012 – 07/2012

Robomodo, LLC. – Chicago, IL

Quality Assurance Analyst 05/2008 – 10/2008

Midway Amusement Games – Chicago, IL