Consulting Services

CGQA performs independent QA assessments that evaluate software quality assurance operations, identify risks, and provide practical recommendations to improve efficiency, communication, and product quality.

Whether your organization is building a QA department from the ground up, evaluating an existing QA operation, or preparing for a major production milestone, I can help identify opportunities to strengthen workflows, improve testing coverage, and establish scalable quality practices. My experience includes leading internal and external QA teams, developing test strategies, managing bug databases, and coordinating efforts across production, engineering, design, and outsourcing partners.

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Consulting services may include:

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Support and Consultation

  • for external QA vendor coordination, workflow alignment, and reporting consistency

  • to identify improvements in communication, triage workflows, escalation paths, and daily operational practices

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Evaluation and Optimization

  • of Jira workflows, bug database structure, reporting standards, and QA processes to improve efficiency, visibility, and cross-team collaboration

  • of test suites, test cases, and data driven testing strategies based on project scope, production needs, platform requirements, and available test tools

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Collaboration

  • with production and development teams to improve QA integration, milestone support, issue tracking visibility, sprint planning alignment, and interdepartmental communication

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Guidance

  • on Agile workflow implementation, project coordination practices, and process organization supported by professional project management training and certification through Google

  • on Sony TRC and Microsoft XR certification preparation, compliance awareness, and submission readiness